These are notes to myself. If you discover them and find them useful I would love to hear from you. Most of these are related to travel I did, books I read, or tech notes for Matomo and the LAMP stack.
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The Right Way to Manage Emotions at Work
activismThe Episode #
Episode: The Right Way to Manage Emotions on Your Team
Podcast: HBR Ideacast
Who: Lindy Greer, Christina BradleyJeffrey Sanchez-Burks
Article: When Your Employee Feels Angry, Sad, or Dejected
First: Acknowledge #
We don't like mislabeling. And we may not want to talk about it. But as a first step:
- Whoa, this meeting is getting tense. (group)
- That room has a lot of silent faces and cameras are off. It's not a great vibe. It's disappointing. (focus on the situation)
- That has got to be hard right now. (private, in person)
- How do you feel about the plan?
- DON'T: You look sad. You sound mad.
Then: if permitted #
Reframe.
Give an outside perspective. Help your teammate see it in further context.
Be real.
Wait until later. One to one is warmer for both of you.
DON'T: problem-solve
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